Dasar Privasi

1. PENGENALAN / INTRODUCTION

Cakap Je ("kami", "kita") menghormati privasi pengguna kami. Dasar Privasi ini menerangkan bagaimana kami mengumpul, menggunakan, dan melindungi maklumat anda apabila menggunakan perkhidmatan kami di cakapje.my

2. MAKLUMAT YANG KAMI KUMPUL

We collect the following information:

• •Email address (for account creation and login credentials)
• •Voice recordings (processed temporarily for transcription, not stored permanently)
• •Generated content (stored in your personal history log)
• •Payment information (processed securely by ToyyibPay, we do not store your card details)
• •Usage data (generations count, content types, active settings)
• •Device and browser information (IP address, operating system)

3. BAGAIMANA KAMI MENGGUNAKAN MAKLUMAT

Your information is used to:

• •Provide and improve our AI content generation service
• •Process payments and manage subscriptions
• •Send important account and transaction notifications
• •Improve AI output quality and alignment
• •Prevent fraud, abuse, and security violations

4. PERKONGSIAN MAKLUMAT

We do not sell your personal information. We share data only with the following trusted subprocessors:

• •Groq API (voice transcription and AI content generation processing)
• •Supabase (secure database storage and authentication provider)
• •ToyyibPay (Malaysian secure payment processor)
• •Vercel (hosting and global application delivery)

5. PENYIMPANAN DATA

• •Voice recordings: Processed and deleted immediately after successful transcription.
• •Generated content: Stored securely in your account history until you choose to delete it.
• •Account data: Retained for as long as your account remains active.
• •Payment records: Retained for financial auditing as required by Malaysian tax law.

6. HAK ANDA

You have the full right to:

• •Access your personal data stored on our platform
• •Delete your account and all associated history data permanently
• •Request a copy of all personal data held by us
• •Opt out of non-essential marketing communications

Contact us at support@cakapje.my to exercise these rights at any time.

7. KESELAMATAN

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, database row-level security (RLS) policies, and restricted internal access controls on all user data.

8. PERUBAHAN DASAR

We may update this policy periodically. We will notify you of significant changes via your registered email address or an in-app system notification.

9. HUBUNGI KAMI

Jika anda mempunyai sebarang soalan tentang dasar privasi ini, sila hubungi kami:
Email: support@cakapje.my
Website: cakapje.my